These Terms of Service ("Terms") form a binding agreement between you ("you," "User") and Limitless ("Limitless," "we," "us," "our") governing your access to and use of the Limitless website, application, and related services (collectively, the "Service"). By creating an account, checking the agreement box at sign-in, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.
You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use the Service. By using the Service, you represent that you meet this requirement.
Limitless allows users to submit self-reported biometric data, lab results, survey responses, and stated goals ("User Health Data"). The Service uses artificial intelligence, including third-party large language models, to generate personalized wellness reports, checklists, and supplementary materials such as spreadsheet exports, based on the User Health Data you provide ("Generated Content").
The Service is offered in multiple subscription tiers (currently Basic, Limitless, and Apex), each with different feature sets, usage limits, and pricing, as described on our pricing page at the time of purchase. We may change tier names, features, limits, or pricing at any time, with reasonable notice for changes that affect existing subscribers' current billing cycle.
The Service, including all Generated Content, is provided for general informational and educational purposes only. It does not constitute, and should not be relied upon as, medical advice, diagnosis, or treatment. Generated Content is produced by an artificial intelligence system based on the information you provide, and may be incomplete, inaccurate, generic, or simply wrong.
Use of terms such as "clinical-grade," "clinical assessment," or similar language anywhere on the Service describes the depth, structure, or methodology of our survey and reference-range data. It is not a representation that the Service has been clinically validated, reviewed by a licensed medical professional, or approved by any regulatory body, and should not be interpreted as such.
You agree that:
You access the Service by authenticating through Google OAuth. You are responsible for maintaining the confidentiality and security of your Google account and for all activity that occurs under your Limitless account. You agree to provide accurate information and to promptly update it if it changes. You may not share your account with another person or allow another person to use your account.
We reserve the right to suspend or terminate any account that we reasonably believe has provided false information, violated these Terms, or poses a security or legal risk to the Service or to other users.
Paid subscription tiers are billed on a recurring monthly basis through our payment processor, Stripe, Inc. By subscribing, you authorize us, through Stripe, to charge your chosen payment method on a recurring basis until you cancel. Prices are as displayed at checkout and are subject to change with notice for future billing cycles.
Each tier includes specific monthly or periodic limits on plan generation, feature access (such as full biomarker analysis, plan history, progress tracking, and spreadsheet export), as described on the pricing page. Exceeding your tier's limits will require upgrading to a higher tier or waiting for your limit to reset.
You may cancel your subscription at any time through the billing portal accessible from your account dashboard. Cancellation will take effect at the end of your current billing period; you will retain access to your paid tier's features until that date, and will not be charged again afterward.
Except where required by applicable law, all payments are final and non-refundable. This includes, without limitation, partial billing periods, unused plan generations, downgrades made mid-cycle, and accounts cancelled before the end of a billing period.
We may change subscription prices from time to time. For existing subscribers, price changes will not take effect until your next renewal following at least 14 days' notice.
You agree not to:
We reserve the right to suspend or terminate accounts that violate this section, with or without notice, at our discretion.
You retain ownership of the User Health Data and any other content you submit to the Service. By submitting User Health Data, you grant Limitless a limited, non-exclusive license to process, store, and transmit that data as necessary to operate the Service, including transmitting relevant portions of it to third-party AI providers (currently Anthropic) solely for the purpose of generating your Generated Content, as described in our Privacy Policy.
You represent that you have the right to submit any data you provide to the Service, including any lab results, biomarker data, or health information belonging to yourself.
Generated Content is provided to you for your personal, non-commercial use. We do not claim ownership over your Generated Content, but we retain the right to use de-identified, aggregated data derived from the Service to improve, train, evaluate, or develop our products, in a manner that does not identify you individually.
The Service relies on and integrates with third-party providers, including but not limited to Google (authentication), Stripe (payment processing), Supabase (data storage and database infrastructure), and Anthropic (AI model processing for Generated Content). Your use of the Service is also subject to the applicable terms of those providers. We are not responsible for the acts, omissions, downtime, or policies of third-party providers, though we will make commercially reasonable efforts to maintain reliable integrations with them.
The Service, including its software, design, branding, text, graphics, and underlying technology (excluding your User Health Data and Generated Content), is owned by Limitless and its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended personal purpose, subject to these Terms. No other rights are granted.
THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC HEALTH CIRCUMSTANCES.
AI-generated output can be incorrect, outdated, or nonsensical, even when it appears authoritative. You are solely responsible for evaluating the accuracy, completeness, and appropriateness of any Generated Content before relying on it in any way.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LIMITLESS, ITS OPERATORS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, OR FOR ANY PERSONAL INJURY OR HEALTH-RELATED OUTCOME ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY GENERATED CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Limitless and its operators, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Health Data or other content you submit; (c) any action you take based on Generated Content; or (d) your violation of these Terms.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including Sections 3, 7, 9, 10, 11, and 12) will survive.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting a notice on the Service or updating the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles, except to the extent preempted by U.S. federal law. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Limitless regarding the Service.
If you have questions about these Terms, contact us at support@golimitless.app.